Support
For questions, feedback, or support inquiries, contact TrailstoneHealth, LLC by email.
Email: support@trailstonehealth.com
Response time: We strive to respond within 2 business days.
Please do not send urgent medical concerns by email. Trailstone does not provide medical advice and is not monitored for emergencies.
Before contacting support
- Check the Help Center for common questions.
- Include the app version if Trailstone has been released and you are reporting an app issue.
- Describe the issue clearly, including what you expected to happen and what happened instead.
- Avoid sending screenshots or files containing sensitive medical information unless specifically requested.
Common support topics
- PDF Health Summary questions.
- Backup and restore questions.
- App feedback or feature requests.
- Privacy, Terms, or Medical Disclaimer questions.
Coming Soon
Trailstone is being actively developed and tested for a future iPhone release.