Frequently Asked Questions

Is Trailstone available now?

Trailstone is currently being developed and tested for a future iPhone release.

Is Trailstone a medical device?

No. Trailstone is intended for personal health tracking and informational purposes only. It is not a medical device and does not diagnose, treat, cure, prevent, or monitor disease or medical conditions.

Does Trailstone provide medical advice?

No. Trailstone does not provide medical advice, diagnosis, treatment recommendations, or emergency services.

Does Trailstone require an account?

Trailstone is being designed without user accounts.

Does Trailstone store my data in the cloud?

Trailstone is being designed around local, on-device tracking rather than required cloud storage.

Does Trailstone use ads or analytics?

Trailstone is not being designed around advertising or analytics.

Can I share information with my healthcare provider?

Trailstone is designed to help users export a PDF Health Summary they can choose to share. Users control whether they export or share their information.

What should I do in an emergency?

Do not use Trailstone for emergencies. Call emergency services or seek immediate medical care.

How do I contact support?

Email support@trailstonehealth.com. Please avoid sending sensitive medical information by email.